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Refund Policy

Legal Disclaimer

This refund policy is provided for general informational purposes and does not constitute a contract. Project-specific agreements or signed contracts may contain additional terms and will take precedence over this policy. A&A Elite Home services reserves the right to modify this policy at any time without prior notice.

Refund Policy 

Thank you for choosing [Your Company Name]. We value our clients and aim to provide quality workmanship and transparent policies. Please review our refund policy carefully.

1. Deposits

  • All deposits are non-refundable once work has been scheduled or materials have been ordered.

  • Deposits are used to secure scheduling, labor, and materials specific to your project.

2. Cancellations Before Work Begins

  • If you cancel before any work has started and before materials are ordered, you may be eligible for a partial refund of your deposit, minus any administrative or planning costs.

  • Cancellation requests must be submitted in writing (email or text).

3. Cancellations After Work Begins

  • If work has already started, no refunds will be issued.

  • You will be responsible for payment for all work completed, materials purchased, and labor costs incurred up to the cancellation date.

4. Project Changes

  • Any changes to the scope of work must be approved in writing and may affect pricing and timelines.

  • Refunds are not provided for completed portions of work that were approved by the client.

5. Dissatisfaction With Work

  • If you are dissatisfied with any aspect of the work, please contact us within [X] days of project completion.

  • We will make reasonable efforts to address and correct any issues related to workmanship.

  • Refunds are not guaranteed and are issued at the sole discretion of [Your Company Name] after inspection.

6. Delays Beyond Our Control

  • We are not responsible for delays caused by weather, supply shortages, permit delays, or other circumstances beyond our control.

  • Such delays do not qualify for refunds.

7. Warranty-Related Issues

  • Any covered issues will be handled according to our Workmanship Warranty, not through refunds.

8. No Cash Refunds

  • Approved refunds, if any, will be issued using the original payment method and may take 5–10 business days to process.

9. Contact Information

For refund or cancellation requests, please contact:

AA Elite Home Services

Phone: 361-597-7094
Email: ashleyjacksonashley71@gmail.com

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